Frequently Asked Questions

Yes, 100% guaranteed. All tickets sold through Event Tennis are verified Wimbledon Debenture tickets. Debenture seats are privately owned and holders have the legal right to sell their tickets.

We verify every ticket before listing and provide a full authenticity guarantee. If for any reason your tickets are not valid for entry, we will provide replacement tickets of equal or greater value, or issue a full refund including any reasonable expenses incurred.

Yes, always. When you purchase multiple tickets in a single order, we guarantee that all seats will be adjacent to each other. Your group will be seated together in the same row.

The exact seat numbers are displayed before you complete your purchase, so you know exactly where you will be sitting.

Wimbledon Debenture tickets are bearer tickets, meaning whoever presents the ticket at the gate will be granted entry. You can give your tickets to friends or family without any name change required.

Simply forward the PDF tickets to the person who will be attending, and they can print or display them on their mobile device.

Centre Court is the main show court at Wimbledon, featuring the most prestigious matches including the finals. It has a capacity of 14,979 and features a retractable roof.

No.1 Court is the second largest court with a capacity of 12,345. It also has a retractable roof and hosts many exciting matches throughout the Championships.

Both courts offer an exceptional viewing experience. Centre Court tickets are typically in higher demand and priced accordingly.

Instant PDF delivery. Your tickets are available immediately after purchase. Once your payment is confirmed, you can download your PDF tickets straight away from your account.

Simply log in to your account, navigate to "My Tickets", and download your tickets. No waiting, no postal delays - your tickets are ready when you are.

You can either print your tickets or display them on your mobile device. The barcode on your PDF tickets will be scanned at the gate.

We recommend having a backup option - if showing on mobile, ensure your phone is fully charged. If printing, bring the original printout (photocopies may not be accepted).

No problem! Your tickets are stored securely in your account. Simply log in and re-download them as many times as you need.

If you have any issues accessing your account, please contact our support team and we will assist you promptly.

We accept a wide range of secure payment methods:

• Credit/Debit Cards: Visa, Mastercard, American Express
• Digital Wallets: Apple Pay, Google Pay
• PayPal
• Bank Transfer: Available for orders over GBP 500

All transactions are processed securely using 256-bit SSL encryption. We do not store your complete card details.

No hidden fees. We operate an "all-in" pricing model. The price you see is the price you pay. All fees, taxes, and charges are included in the displayed price.

There are no surprise charges at checkout. What you see is what you get.

Absolutely. We use industry-leading security measures to protect your payment:

• 256-bit SSL encryption on all pages
• PCI DSS compliant payment processing
• 3D Secure authentication (Verified by Visa, Mastercard SecureCode)
• Fraud detection and prevention systems

Your financial information is never stored on our servers.

All prices are displayed in British Pounds Sterling (GBP). If you are paying with a card in a different currency, your bank will convert the amount at their current exchange rate.

Please check with your bank for any foreign transaction fees that may apply.

Our refund policy is based on how far in advance you cancel:

• 30+ days before event: 90% refund
• 15-29 days before event: 70% refund
• 7-14 days before event: 50% refund
• Less than 7 days: No refund available

We recommend purchasing ticket insurance at checkout for maximum protection against unforeseen circumstances.

If an event is cancelled and not rescheduled, you will receive a full refundof the ticket price. Refunds will be processed automatically within 14 business days to your original payment method.

If an event is postponed or rescheduled, your tickets remain valid for the new date. If you cannot attend the new date, please contact us to discuss your options.

Centre Court and No.1 Court both have retractable roofs, so play can continue in most weather conditions.

For other courts, matches may be delayed due to weather. No refunds are provided for weather-related delays or interruptions, as this is part of the outdoor tennis experience. Your ticket remains valid for the entire day's play.

Our comprehensive ticket insurance covers:

• Illness or injury: If you or a companion cannot attend due to medical reasons
• Travel disruptions: Flight cancellations, severe weather, public transport strikes
• Work commitments: Required to work or unexpected job interview
• Jury duty: Called for jury service
• Bereavement: Death of an immediate family member

Insurance must be purchased at checkout. Claims require supporting documentation.

The gates at Wimbledon typically open at 10:30am, with play starting at different times depending on the court and stage of the tournament.

We recommend arriving at least 30-45 minutes before the first match you want to watch to allow time for security checks and finding your seat.

Allowed items:

• Small bags (max 40cm x 30cm x 30cm)
• Cameras (non-professional)
• Binoculars
• Sunscreen and hats
• Umbrellas

Prohibited items:

• Large bags and suitcases
• Professional cameras and tripods
• Food and drink from outside (with some exceptions)
• Selfie sticks
• Noisemakers and air horns

Wimbledon offers a wide variety of food and drink options throughout the grounds:

• The famous strawberries and cream
• Champagne and Pimm's bars
• Multiple restaurants and cafes
• Various food stalls with hot and cold options

Debenture ticket holders also have access to exclusive hospitality areas with premium dining options.

As a Debenture ticket holder, you have access to exclusive facilities:

• Debenture Lounge: Comfortable seating area with TVs showing all courts
• Private bar: Dedicated bar service away from the crowds
• Dining options: Pre-bookable restaurants and casual dining areas
• Premium toilets: Less crowded facilities
• Reserved seating: Your seat is guaranteed for the day

By train: Wimbledon station is served by South Western Railway and is a 15-minute walk from the grounds.

By Underground: Take the District Line to Wimbledon or Southfields station.

By car: Limited parking is available and must be pre-booked. We strongly recommend using public transport.

On event days, there are signposted walking routes from the stations to the All England Club.